Privacy & GDPR

Everything about our Privacy and GDPR policy

This website is owned by DECOLA NUTRACEUTICS.

Contact details

Registered office address: Vliegplein 66, 9990 Maldegem, Belgium
Phone: +32 50 404 770
Email: info@decola.be
Company number: VAT BE 0672.468.831

By accessing and using this website, you expressly agree to the following general terms and conditions.

Intellectual property rights

The content of this website, including trademarks, logos, designs, data, product or company names, text, images, and similar elements, is protected by intellectual property rights and belongs to DECOLA NUTRACEUTICS or to third parties holding the relevant rights.

Limitation of liability

The information on this website is of a general nature. It is not tailored to personal or specific circumstances and therefore cannot be considered personal, professional, or legal advice to the user.

DECOLA NUTRACEUTICS makes every effort to ensure that the information provided is complete, correct, accurate, and up to date. Despite these efforts, inaccuracies may occur. If the information provided contains inaccuracies or if certain information is unavailable on or via the website, the company will make every effort to correct this as soon as possible.

DECOLA NUTRACEUTICS cannot be held liable for any direct or indirect damage resulting from the use of the information on this website.

If you notice inaccuracies in the information made available via the website, you may contact the website administrator.

The content of the website (including links) may be adapted, changed, or supplemented at any time without prior notice. The company gives no guarantees regarding the proper functioning of the website and cannot be held liable in any way for poor performance or temporary unavailability of the website, or for any form of damage, direct or indirect, resulting from access to or use of the website.

DECOLA NUTRACEUTICS cannot, under any circumstances, be held liable to anyone, directly or indirectly, in any special or other way, for damage resulting from the use of this website or any other website, in particular as a result of links or hyperlinks, including, without limitation, losses, work interruptions, damage to programs or other data on the computer system, equipment, software, or other user materials.

The website may contain hyperlinks to third-party websites or pages, or refer to them indirectly. The inclusion of links does not imply any endorsement of their content.

DECOLA NUTRACEUTICS expressly states that it has no control over the content or other characteristics of these websites and cannot be held liable for their content or features, or for any other form of damage resulting from their use.

Applicable law and competent courts

Belgian law applies to this website. In the event of a dispute, only the courts of the district of East Flanders shall have jurisdiction.

Privacy policy

DECOLA NUTRACEUTICS processes personal data in accordance with this privacy statement. For further information, questions, or comments about our privacy policy, you can contact Mr Bernard Vermeyen at bernard@decola.be.

Purposes of processing

DECOLA NUTRACEUTICS collects and processes customers’ personal data for customer and order management, including customer administration, tracking orders and deliveries, invoicing, monitoring solvency, profiling, and sending marketing and personalised advertising.

Legal basis for processing

Personal data is processed based on Article 6(1)(a), 6(1)(b), 6(1)(c), and 6(1)(f) of the General Data Protection Regulation.

Sharing with third parties

If necessary to achieve the stated purposes, the customer’s personal data will be shared with other companies within the European Economic Area that are directly or indirectly connected to DECOLA NUTRACEUTICS, or with any other partner of DECOLA NUTRACEUTICS.

DECOLA NUTRACEUTICS guarantees that these recipients will take the necessary technical and organisational measures to protect personal data.

Retention period

Personal data processed for customer management will be retained for the period necessary to comply with legal requirements (including accounting obligations).

Right of access, correction, deletion, restriction, objection, and data portability

The customer has the right at all times to access their personal data and may request correction if it is inaccurate or incomplete. The customer may request deletion of data, restriction of processing, and may object to the processing of their personal data based on Article 6(1)(e) or (f), including profiling based on those provisions.

In addition, the customer has the right to obtain a copy of their personal data in a structured, commonly used, machine-readable format, and to have the data transmitted to another company.

To exercise the above rights, the customer is asked to:

  • adjust the settings of their customer account; and/or

  • send an email to: bernard@decola.be

Direct marketing

The customer has the right to object free of charge to any processing of their personal data for direct marketing purposes.

Complaint

The customer has the right to lodge a complaint with the Commission for the Protection of Privacy (Drukpersstraat 35, 1000 Brussels, email: commission@privacycommission.be).

Use of cookies

During a visit to the website, cookies may be placed on the hard drive of your computer. A cookie is a text file placed by a website server in the browser of your computer or on your mobile device when you visit a website. Cookies cannot be used to identify individuals, a cookie can only identify a device.

You can set your internet browser to refuse cookies, to notify you when a cookie is installed, or to delete cookies afterwards from your hard drive. You can do this via your browser settings (using the help function). Please note that certain graphical elements may not display correctly, or certain applications may not function.

By using our website, you agree to our use of first-party cookies and third-party cookies.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies (text files placed on your computer) to help analyse how users use the website. The information generated by the cookie about your use of the website (including your IP address) is transmitted to and stored by Google on servers in the United States.

Google uses this information to track how you use the website, compile reports on website activity for website operators, and provide other services relating to website activity and internet usage. Google may provide this information to third parties if required by law, or if such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You can refuse the use of cookies by selecting the appropriate settings in your browser. However, please note that in that case you may not be able to use all features of this website. By using this website, you consent to the processing of information by Google in the manner and for the purposes described above.